Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
great location
friendly staff
oversized furnishings
room for updates
6.8/10
Nice
Rooms
6.7
Location
8.7
Service
7.0
Dining
7.0
Guest reviews
6.8/10
based on 5 reviews
3.5/5
based on 55 reviews
7.8
7.8/10 based on 248 reviews
#110 of 176 hotels in Denver based on Tripadvisor
Melvin
United States,
September
2023
8.2/10
The hotel has a great location near the Convention Center and the 16th Street Mall, with plenty of dining and entertainment choices nearby. The rooms are nice, with lots of windows, but some updates could enhance the small space. The service was gracious and accommodating, making my stay pleasant. The hotel's superb location is ideal for exploring downtown Denver.
Rooms
7.0
The rooms were large and very nice, though the furnishings felt a bit oversized for the space.
Service
9.0
The staff provided excellent service with grace and friendliness, helping with recommendations and accommodating requests.
Location
10.0
The hotel's location is fantastic, at the beginning of the 16th Street Mall, offering easy access to a variety of restaurants, stores, theaters, and nightlife.
Dining
7.0
The dining options were good overall, but the buffet could improve with fresher items and better pricing.
Facilities
8.0
The facilities were well-maintained, but some areas could benefit from updates for better comfort.
great location
oversized furnishings
Dennis
United States,
August
2023
7.0/10
The hotel's location is great, right in the heart of downtown Denver with easy access to restaurants and shopping. While the rooms were a bit on the shabby side, the service was a mix of helpful and abrupt experiences. The dining offered a good selection but had some delays in service. Overall, a decent stay with a few drawbacks.
Rooms
7.0
The rooms were good, although a bit seedy in appearance.
Service
6.0
The valet service was very helpful, but some staff members were a bit abrupt or rude.
Location
8.0
The hotel is in a decent downtown location, close to plenty of restaurants and shops.
Dining
7.0
The dining experience offered a good selection, but there were some delays in service.
Facilities
7.0
Gordon
United States,
June
2023
6.8/10
The hotel was in an ideal location right on the pedestrian mall, offering easy access to restaurants and shops. The rooms were not as nice as expected, lacking a full-length mirror, but the hotel's prime location made up for it. The service was average with some hiccups at the end of the night. The dining options were better than expected, though could improve. Overall, a mixed but decent experience considering the location.
Rooms
6.0
The rooms were not as advertised in photos and lacked a full-length mirror.
Service
6.0
The service was average with some issues towards the end of the night.
Location
8.0
The hotel is situated in a prime location right on the 16th street pedestrian mall, offering convenient access to various downtown destinations.
Dining
7.0
The dining options were better than expected but still have room for improvement.